Contact Martin Lewis Photographer
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As I am sure you are all aware, the current situation is changing and evolving. Owing to the current situation and government advice, I am presently no longer able to carry out things like photography or enquiry type home visits, wedding photography, or event or commercial photography. Effectively my business has had to shut down for now and to restrict all direct contact with existing or potential clients, until further notice.
I will review the situation on an ongoing basis and update this information on my blog and website once the situation changes.
I am using my blog and my website to display any up to date messages and information to my clients, suppliers, friends and contacts. Whilst technically ‘closed’ I cannot accept any home visits or imminent on site work owing to the Governments advice and general good practice.
I remain contactable via phone or ideally email. I keep my mobile at hand most of the time, but email or text is the easiest for me unless you need to call if it is urgent. Whilst I use it a little and mainly for my business, I would ask that you don’t message me via Social Media as I may not see your message.
If you are a current client and would like to contact me about the possibility of postponing your event or booking, then please do get in touch via email so that we can chat about the options and future dates and availability and such like. I will be as flexible and as helpful as I can, but suggest you get in touch with me about such issues as early as you are able to.
If you are looking for a photographer for a future event or project, please feel free to get in touch ideally via email. I will typically always reply to emails quickly so that you know. During these exceptionally uncertain times I will do everything I can to accomodate my future clients requirements. I will always try and communicate with future clients who may, for instance, need to postpone or change their date or booking details, owing to the challenging times we are all presently facing. But please do communicate any plans or ideas about changing or postponing your bookings prior to making and rather than simply informing me of such changes. If you have done so and yet still might need to cancel your booking I will honour my pledge to offer you a full refund of any fees paid, upon cancellation. Naturally, I would prefer a different outcome to this and would urge all future clients to liase directly with me if and when they are considering making such changes.
Existing and future clients can also communicate with me through the post and my bookings will usually always involve a paper booking form being completed. Clients can also pay booking fees or balances on line via debit or credit card or better still via on line banking.
I have come into contact with a whole range of couples, clients, traders and suppliers in the last eighteen years of business and wish to thank all previous and future clients for their past and future support.
Please take care, look after your loved ones and stay safe everyone.
Your data is your property
All the data submitted by you using Martin Lewis Photographer is your property and cannot be used or sold by anyone other than you. Your privacy whilst using my photography services or making any enquiry with me is always my top priority. I will only ever use the data you have provided for the reasons you intended and I will always aim to work within the law and good practise recommendations.
Website for Martin Lewis Photographer
I use a secure website at www.martinlewis.biz to help protect any information you might supply to me online. Any account details you might set up on the website will only be used for the sole purpose of allowing you access to preview the photos I have presented to you and for contacting you in order to facilitate any given transaction or enquiry. Any credit card or debit card payment details you might enter will only be used via the third party of PayPal (who presently provide the payment gateway on my website) who also have their own privacy and data security obligations and policy which can be found on their website. Those payment details are not passed on to me and so I do not hold credit or debit card payment details for anyone.
Your data cannot be sold on
Your data gathered by Martin Lewis Photographer is owned by you and I am not legally allowed to take or share data, unless with the permission of you. You can, at any time, request that Martin Lewis Photographer removes any of your account or user details at anytime.
Use of photos
Most clients enter into a booking contract with me and there are explicit terms and conditions about a wide range of aspects, including my potential future use of my work for marketing and publicity purposes. Showcasing my work is how I generate new work and so is important to me. Should there be any reason you might wish me to refrain from using samples of my work that might feature you to publicise my recent work to generate my future bookings, you may raise this at any stage with me. Whilst photos are not specifically mentioned within the data legislation, it remains one of my core values that I work closely with individual clients and have respect for their individual wishes and requests. Please contact me to discuss any requests you might have along the lines of my use of my work to publicise my brand and business.
Martin Lewis Photographer does not share any clients details
The clients, enquirers or purchasers details are not shared with other businesses by Martin Lewis Photographer. A new enquirer may send their details knowingly to Martin Lewis Photographer solely to allow me to check my availability and send appropriate information out and likely to follow up that enquiry, but usually only on one or two occasions.
Martin Lewis Photographer is a well proven and trusted local business
Martin Lewis Photographer has been running a successful weddings, events, PR and commercial photography business for many years and holds sensitive and valuable data for many businesses, individuals and members of the public. My high security and privacy standards are some ofthe key reasons why I am so well trusted and respected.
I welcome any enquiry from a past or future client about privacy and data protection. You may also seek further advice and information from the Master Photographers Association, the professional body to whom I belong, or else the Information Commissioners Office, who have powers to investigate compliance and enforce data protection law: ico.org.uk